Terms and Conditions Of Sale,Warranty

Value Engineered Products, Inc. guarantees that its products are free from manufacturing defects or damage when released from our plant. Value Engineered Products, Inc. further warrants our workmanship and guarantees compliance with published ASTM dimensional standards. Should a claim for defective materials arise, it must be brought to our attention, in writing, within 30 days after purchase. Upon inspection by Value Engineered Products, Inc., new product shall be furnished for replacement of defective units. Value Engineered Products, Inc. shall not be liable for incorrect selection or improper installation of our products. All dimensions, ratings and designs have been carefully determined, however, they are not guaranteed.

Claims for shortages in shipments must be made within 10 days from shipment. Deductions on invoice amounts are not allowed without prior written approval.

Returns are subject to a minimum 25% restock charge and are subject to inspection at the plant. Value Engineered Products, Inc. will not pay return freight. Special orders and noted sizes or project specific designs are not returnable. Special orders are defined as any product not complying with our standard published data sheet and listed on our price pages. Materials returned to our plant must be in original condition to receive credit. Value Engineered Products, Inc. reserves the right to refuse credit on any returns. Credits for returned goods shall be applied to future sales. 

Value Engineered Products, Inc. has designed a line of thermal hanger shields requiring a minimum of models and styles in order to make ordering and installation easy. It is the responsibility of the customer to order correct sizes and quantities, to know whether the pipe is steel, cast iron, ductile iron, stainless steel tube or copper and to determine the correct insulation thickness. Request for returns of incorrectly ordered material may be refused.

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